FAQ
Frequently Asked Questions
How often will I need to get acupuncture?
The frequency of acupuncture treatments depends on several factors, including the nature of your condition, how long it has been present, and its overall complexity. Fraser will discuss your expected treatment course with you in detail during your consultation. It is important to remember that every individual responds differently to treatment, and healing timelines can vary based on each person's unique circumstances.
Is acupuncture painful?
Most patients find acupuncture very comfortable. It is common to experience a momentary buzzing, warm, or dull-heavy sensation around the area being needled, which usually fades quickly. Many patients report feeling little to no sensation at all, other than a deep sense of relaxation and stillness. If you are sensitive or experience any discomfort, Fraser will adjust the technique—gently reducing the stimulation at the point—to ensure you remain relaxed and comfortable throughout your treatment.
Is there a guaranteed or reliable timeline I will get better?
After working with many complex cases over the years, it has become clear that there is no set timeline for how symptoms or conditions respond to treatment. In general, acupuncture and Chinese herbal medicine are dose-dependent therapies, and the required dose often depends on the chronicity and complexity of the condition. However, many patients report noticing improvements following their initial acupuncture treatment or within the first week of commencing a Chinese herbal formula.
How does acupuncture work?
According to Traditional Chinese Medicine (TCM) theory, acupuncture works by stimulating specific points along the channel pathways of the body. By activating these points, the flow of vital Qi is moved, helping to support balance and restore normal physiological function. From a scientific perspective, the exact mechanisms behind acupuncture are still being studied. However, research has shown that acupuncture may influence various systems of the body, including hormonal regulation, inflammatory markers, the immune and nervous systems, several neurotransmitters, and pain receptors.
Does acupuncture cause bruising?
Bruising can sometimes happen if you are prone to bruising or are taking blood thinning medications. However, bruising is very rare in the clinic and is not a safety concern if it does occur.
Can I claim with my health fund?
Health fund rebates apply for all available health fund providers. Please check with your health fund if you are covered for acupuncture. Eligible claims are made on the day and the balance is paid using your preferred payment method. Health funds do not cover the cost of supplements or Chinese herbs.
How should I prepare for my treatment?
Please ensure you have had some fluids and a meal or snack at least two hours prior to your acupuncture treatment. It is recommended to avoid consuming coffee before your consultation, as caffeine can alter the pulse and affect your Chinese Medicine diagnosis. During your treatment, acupuncture is primarily performed on the arms and legs, so we encourage you to wear loose, comfortable clothing that can be easily rolled up to the elbow and knee level.
If prescribed herbs, how long will I need to take these?
Similar to acupuncture treatments, the length of time you may need to take Chinese herbal medicine depends on the severity, complexity, and chronicity of your condition. Some patients may only require a short course of one to two weeks, while others may continue taking herbs for several months as we work on their primary health concerns. Fraser will explain the likely treatment course during your consultation; however, it is important to understand that there are no guarantees, as everyone is different and responds at their own pace.
How do I take my Chinese herbs?
Your Chinese herbal formula is easy to prepare, as it is provided in a powdered extract form. Simply measure out the prescribed dose with a spoon and dissolve it in boiling water. Typically, Chinese herbs are taken twice daily, morning and evening before meals; however, adjustments can be made depending on your medications, work schedule, lifestyle needs, or for acute conditions such as a cold or flu.
Do Chinese herbs taste bad?
While some Chinese herbal formulas have a mild or even pleasant taste, others can be more bitter or earthy. It is important to remember that the primary purpose of your Chinese herbs is to address your main health concerns, and as such, taste is a secondary consideration.
What responsibility do I have in my treatments?
It is essential to follow the recommendations provided during your consultation and treatment. This includes adopting any suggested dietary and lifestyle changes, and remaining consistent with any prescribed supplements or Chinese herbal formulas. Staying committed to your health plan plays an important role in supporting your overall progress and achieving the best possible outcomes.
Is there a cancellation fee?
Cancellations or rescheduling of a consultation or treatment with less than 24 hours’ notice will incur a fee of 50% of the total service cost. An invoice for the cancellation fee will be sent to your email.
Are treatments covered under Medicare or with a GP referral?
As of 2025, acupuncture is not covered under Medicare or through a GP referral. However, professional associations representing registered acupuncturists are actively advocating for acupuncture to be included in the national Medicare scheme in the future.